New this season
High quality ingredients and
handcrafted skincare formulas
Frequently asked questions
What is the return policy?
We accept returns within 7 days of delivery if the items are unopened, unused, and in original packaging.
Due to hygiene reasons, we can’t accept returns of opened or used products, unless they arrive damaged or defective.
If there’s an issue with your order, contact us at info@tilialondon.com with your order number and we’ll be happy to help!
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All our products are carefully handcrafted in Kent, UK.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.