Beautiful skin starts here
For skin that looks fresh, radiant and naturally luminous
Beautiful skin starts with hydration.
Hydrated skin looks fresher, feels more comfortable and naturally reflects more light.
That's why every Tilia London formula is designed around lasting hydration and skin comfort.
Your routine for fresh, radiant-looking skin
1. Cleanse — Lillies / Floral Haze
2. Treat — Pure Blossom / Wonder Dew
3. Hydrate — The Meadow
4. Finish — Camellia
Why Tilia London?
The difference hydration makes
Radiant skin isn't created by harsher actives or complicated routines. It starts with hydration. When skin is properly hydrated, it looks smoother, feels more comfortable and naturally develops a healthy-looking glow.
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Frequently asked questions
What is the return policy?
We accept returns within 7 days of delivery if the items are unopened, unused, and in original packaging.
Due to hygiene reasons, we can’t accept returns of opened or used products, unless they arrive damaged or defective.
If there’s an issue with your order, contact us at info@tilialondon.com with your order number and we’ll be happy to help!
Our Comfort Commitment
We want you to feel confident trying Tilia London.
If your skin doesn’t tolerate your product or it doesn’t feel right for you, you may request a refund within 30 days of receiving your order.
To keep things fair:
- The guarantee applies to first-time purchases only
- One refund per customer
- Product must not be fully used
Simply contact our support team and we’ll take care of the rest.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All our products are carefully handcrafted in Kent, UK.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.